When will I get my order?
UK delivery normally takes just 7-10 working days to England, Scotland and Wales (excluding Scottish Highlands). Delivery to Northern and Southern Ireland takes 9-12 working days from dispatch.
Plus, we offer FREE DELIVERY to nearly all UK mainland addresses! (Excluding Scottish Highlands).
Note: UK Delivery Only. Please allow 21 day refund if ordered in error.
What do you do to make sure nothing happens to the goods during shipping?
No worries. We pack our products properly, so your order will arrive in tip-top condition.
If I buy several units of the same product, will you send them one by one?
If you order several units of the same product, they arrive together, but each of them may have a separate package.
I made a mistake, so I need to fix it. What can I do to change my order?
You just need to let our support team know about the problem, so that they could change or cancel your order.
How many do you have?
Even though the number of the items available for purchase is decreasing daily, there will be enough product units for you if you place your order today. So hurry up!
Can I go out and buy these in a local mall or supermarket?
As far as we know, the similar items sold in offline stores have a more limited range of variations and less appealing prices.
Are you authorised to sell these? Because I don’t want illegal stuff.
There is no reason to worry about this because we’ve got all the permits required for selling these products.
We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.